Carlito's Group Ltd

"I am disabled and Carlitos managed and fitted my accessible kitchen. It is a very small space and some aspects were tricky for the fitter and plumber, but they persevered and, as a result, I have the kitchen I wanted and needed. The quality of the work is outstanding and everyone involved was just so helpful. I think each and every one of the tradespeople did something additional for me to make it better / easier. Certainly all of them were professional, respectful and friendly, which counts for a lot when people are in your house! I was so pleased that Carlitos was involved because the way it works is that they take the stress and strain out of everything. I was a bit dubious at first, but I would do it again in a heartbeat. Even when plans changed or parts of the order were missing, I didn't have to worry because Tracey at Carlitos solved all the problems. I'm just so grateful to Tracey (who is really lovely and couldn't be more helpful) and to everyone!"

"Carlito's Group were assigned by Wren to fit our new kitchen. They did an excellent job of project managing the whole thing from start to finish, making sure all of the trades (electrician, plumber and decorator) arrived at the right times, and showed faultless attention to detail when removing the old kitchen and putting the new one in. Mark took out the old kitchen in about 3 hours, and make sure all of the units, worktops, etc were neatly stacked in the garden. When it came time to fit the new one, he did it in two and half days which was amazing. We had a couple of replacement doors that needed fitting later, and getting him back wasn't an issue at all which was great. Special mention should go to Tracey in the office too, who kept us up to date throughout the whole process with phone calls and emails. Overall this was a great experience (so much better than when we had some installers recommended by Bathstore to fit our new bathroom years ago) and we'd definitely use Carlito's again."

"We were very happy with the work carried out by Carlito’s Group. The wall repair was completed to a high standard with minimal disruption. Traffic management was well organised and ran smoothly, and the team were polite, professional, and tidy throughout. Overall, a very positive experience and I would happily recommend them."

"Shower needed replacing so had Carlitos group in do the work including new shower plumbing as well as tiling also replaced the toilet. Extremely pleased with the end result , workmen very tidy and clean, Gavin very helpful with his suggestions and advice. Would.highly recommended them."

"Where do I start! From the very first survey visit to the final day, the team at Carlitos have been nothing short of magnificent. I was introduced to them by Wren Kitchens, as Carlitos were assigned to install my new kitchen. I decided to commission additional works to completely gut and refurbish the entire space, and I’m so glad I did. This is a family-run business that truly takes pride in every detail, always going the extra mile to ensure their customers are happy. I cannot thank Joe, Tracey and Sadie enough for their time, patience, and for answering my endless questions throughout the full kitchen refit. Tracey, in particular, handled all the logistical planning—coordinating multiple tradesmen to arrive on specific days. It felt like a circus at times, yet somehow, like clockwork, every contractor arrived on time and carried out their work seamlessly. From stripping back the walls and chasing pipework, to replastering, repiping, plumbing, fitting units, tiling, painting and flooring—everything was meticulously organised. Tracey is a true asset to the team. Every contractor they employed was exceptional. A special thank you also to Jay, who returned several times to address small snags along the way. The aftercare has been just as impressive as the installation itself. I cannot recommend Carlitos highly enough. In a world where people are so often let down by the building trade, it’s a breath of fresh air to have a local, reliable, and genuinely caring company to rely on. They’re definitely saved in my phone book—on speed dial!"